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Cultural Sustainability

Respecting and valorising nature, culture, values and traditions of the hosting communities.

 

Contributing to the creation and promotion of initiatives aimed at valorising the local cultural legacy.
Promoting knowledge of the territory through informative material and storytelling activities.
Sustaining the local economy, also through the purchase and proposal of local products.

Environmental Sustainability

Respecting and valorising nature, culture, values and traditions of the hosting communities.

 

Favouring conduct aimed at reducing the consumption of resources and favouring the use of renewable resources.
Encouraging responsible conduct of users and travellers: for example, recommending low-impact transport and accommodation options.
Discouraging waste production and better managing the waste produced.
Minimising the impact of their own services regarding the surrounding environment.

Social Sustainability

Respecting and valorising nature, culture, values and traditions of the hosting communities.

 

Ensuring concrete equality between employees in every sector, level and role, valorising the potential of each individual also through training courses.
Focusing on persons with disabilities or special needs, meeting their needs as well as all imperative standards provided.
Foreseeing the needs of families with young children; putting into practice a policy to encourage their stay.
Respecting consumer rights; making use of procedures allowing the compensation and resolution of controversies quickly, justly and – where applicable – without charge.

The Quality Made brand

Quality Made is a high quality Cultural Identity brand that certifies companies whose activities are based on principles of cultural, environmental and social sustainability.

Quality Made is aimed at travellers looking for genuine and unique places, a travel experience that is environmentally-friendly and respects local communities.

Founded in 2018, the brand operates in France and Italy and covers an initial group of 75 companies.

Quality Made brand is developed by S.MAR.T.I.C. project, "Sviluppo Marchio Territoriale Identità Culturale", co-funded by the European Fund for Regional Development through the INTERREG Maritime Italy-France Programme 2014-2020.